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Make the Courthouse User-Friendly

Make the Courthouse User-Friendly

It’s obvious, from the moment you walk in, that courthouses do not welcome the public. Unlike most government facilities, there’s rarely a central information desk or consumer-focused window. Although more information is available than a decade ago, in most states the kind of informative pamphlets typically found in a Social Security, motor vehicle registration or IRS office are largely absent. Sometimes there are special lounges, work areas and phones for lawyers, but benches in the hall for everyone else. Court…

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