Wells Fargo Puts Mortgage Customers in Unwanted Forbearance Plans
In 2016, Wells Fargo employees created roughly 3.5 million fake accounts to receive sales-based incentives. In 2018, a computing miscalculation caused hundreds of Wells Fargo customers to miss out on loan modifications and, perhaps, ultimately lose their homes to foreclosure. Now, Wells Fargo mortgage customers in at least 14 states have reported that they were inappropriately placed in CARES Act forbearances. (This kind of forbearance puts a pause on mortgage payments for borrowers hurt by the coronavirus pandemic for up…