Last week, the Equal Employment Opportunity Commission (EEOC) launched a new online tool to help employees who are considering filing discrimination or harassment charges. The Online Inquiry and Appointment System is available in five EEOC locations to start, with the goal of making it available nationwide by late 2017.
Filing an EEOC claim is a long-standing prerequisite to filing a discrimination or harassment lawsuit under federal law. Historically, the claims filing process has been initiated in person, by mail, or by phone. An EEOC representative would then contact the employee for an intake interview and draw up a formal charge for the employee to sign.
Employees can now get the process started online if they live within 100 miles of one of the following five cities: Charlotte, Chicago, New Orleans, Phoenix, and Seattle. They can use the system to submit an online inquiry and schedule an intake interview by phone or in person. Employees who don’t live near these five cities can still use the online tool to determine whether they have a potential claim and mail in an intake questionnaire. Either way, the employee typically must sign a formal charge drafted by the EEOC in order to complete the process.
The EEOC anticipates that the online tool will make it easier for employees to file claims and streamline the claim filing process. The EEOC also hopes that the system will cut down on administrative time. The EEOC reports that less than half of current inquiries lead to formal charges because they don’t meet the legal requirements. The online tool helps weed out claims that don’t fall under the EEOC’s jurisdiction—for example, because the type of discrimination is not illegal under federal law or because the employer is too small. To learn more, visit the EEOC’s Online Inquiry System page.